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Half a century ago, Belgian Zoologist Bernard Heuvelmans first codified cryptozoology in his book On the Track of Unknown Animals.

The Centre for Fortean Zoology (CFZ) are still on the track, and have been since 1992. But as if chasing unknown animals wasn't enough, we are involved in education, conservation, and good old-fashioned natural history! We already have three journals, the largest cryptozoological publishing house in the world, CFZtv, and the largest cryptozoological conference in the English-speaking world, but in January 2009 someone suggested that we started a daily online magazine! The CFZ bloggo is a collaborative effort by a coalition of members, friends, and supporters of the CFZ, and covers all the subjects with which we deal, with a smattering of music, high strangeness and surreal humour to make up the mix.

It is edited by CFZ Director Jon Downes, and subbed by the lovely Lizzy Bitakara'mire (formerly Clancy), scourge of improper syntax. The daily newsblog is edited by Corinna Downes, head administratrix of the CFZ, and the indexing is done by Lee Canty and Kathy Imbriani. There is regular news from the CFZ Mystery Cat study group, and regular fortean bird news from 'The Watcher of the Skies'. Regular bloggers include Dr Karl Shuker, Dale Drinnon, Richard Muirhead and Richard Freeman.The CFZ bloggo is updated daily, and there's nothing quite like it anywhere else. Come and join us...

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Tuesday, May 10, 2011

A TALE OF TWO HAYLEYS

It was the best of times, it was the worst of times. Well; actually it was the most ordinary (and slightly mediocre) of times. Yesterday morning was nothing special, actually. I am on an irritatingly large cocktail of medication, and am not at my best in the morning. It takes several cups of coffee for me to wake up, but because I have so much to do, I don't do what I should do, and sit down and sip the coffee and eat my cereal before I actually do any work.

I checked the status of our latest books on amazon.co.uk and got immediately angry when I read that both opf them are marked "Usually dispatched within 1 to 2 months", and I immediately sped an email off to Hayley, our custromer representative at LightningSource, complaining, as this was a problem that I thought had been fixed.

She wrote back immediately:

"I really don't know, I would suggest contacting the suppliers perhaps?"

This got me more than slightly irritated. She is my supplier (or at least their representative), so I wrote back a terse email, and received yet another polite missive telling me that she didn't know what to do.

I was just about to pick up the telephone and give the company a piece of my mind for emplkoying someone who had so idea what she was talking about, when I realised something awful!

It was the wrong Hayley! In my early morning medicated blur I had been emailing (and just about to berate) Hayley Stevens, researcher and rather friendly sceptic with whom I have always been on friendly terms. I immediately emailed her to apologise, and emailed a fare less terse communic\tion to the other Hayley, who replied:

"There has been a data feed issue between LS and amazon.co.uk which we are currently in the process of resolving. we are hoping that the problem will be resolved at the latter end of this week which means that the correct data information will begin to cascade through (this can take a couple of weeks)

The Ingram, Lightning Source and Amazon teams are working together to find a resolution as quickly as possible. All parties are aware of the seriousness of this situation and to this end, every effort is being made to find a solution as soon as possible".


So, hopefully the book problem will be sorted at the end of the week, and as far as the delightful Ms S is concerned, once again I cannot apologise enough. I am sure there is a moral here somewhere for me, but I have only just got up and am still rather bleary, and cannot work out what it is...

2 comments:

Hayley said...

Hehe, I had forgotten about this, it's fine though as I have done similar in the past.

Syd said...

That is judgement on you Jon, for not obeying your quack. Sometimes (though not often) doctors know best and give good advice.