Thursday, February 26, 2009

Light at the end of this particular tunnel..

We have been informed by the people who host our websites that FTP access will be restored "later this afternoon". We will believe it when it happens, but when it does will do all the updates to the front page as quickly as possible.

It has to be said, however, that on the whole these people are pretty bloody efficient. We have been with them since 2002 with only a few cock-ups...

We are also hoping for a speedy solution to the log-jam at our printers which is holding up the production of the hard copy version of The Amateur Naturalist #9. However, you can still buy the much cheaper digital version by using the link at the top right hand of this bloggo page.

All sorts of things are going wrong at the moment, and if I was the sort of paranoid conspiracy theorist whho believes in such things I would be convinced that "the man" is out to get me. Of course he's not. But "the man" is notoriously inefficient, and not very bright, and so when (as has happened to me this week) a whole string of people make accounting errors, screw up their procedures, deny us service for no apparent reason, refuse to answer their telephone calls, or suddenly re-route their help-desk through to a call centre in Utar Pradesh where no-one speaks The Queen's English (no, whoops you had better ignore that last comment. These days it is apparently `racist` to expect someone in the HELP department of an English company to be able to make themselves understood to their customers).

So, no. I am not paranoid. I don't think "they" are out to get me. But I am cross, frustrated, and convinced that this poor stupid little country of ours has gone to the dogs.....

Sorry for the rant

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