...from the lady at NuttyWest to whom my letter (below) was addressed.
Yes I can have a £2000 overdraft guarantee, yes I can have a debit card, yes to everything else I asked for, and the matter of compensation has been forwarded to their customer care division.
But THIS beggard belief. One of the reasons my accounts were colsed turns out to be that there was a "conflict" in my home address....
They had two addrsses for me:
J.Downes
Myrtle Cottage
Woolsery
Bideford
EX39 5QR
and
J. Downes
Myrtle Cottage
9 Back Street
Woolfardisworthy
Bideford
EX39 5QR
The fact that there are two different spellings for my village ain't my fault, and they should have checked out that the postcode was - in fact - the same.
Idiots..
